This article describes about How to upgrade Seqrite Volume Encryption client on the endpoints, which are out of network with the steps.

Supported Windows OS Versions :

Desktop OS: Windows 7, 8 and 10 32 and 64 bit (Max version support build 2004)

Server OS: Windows server 2008, 2012 and 2016, 2019 64 bit (Max version support build 1903)

Please follow the below steps:

• To upgrade SEM client on endpoint, which are out of network. User needs to connect VPN connection after that verify that SEM Server is accessible or not by pinging SEM Server or try to open SEM Server URL on endpoint. The endpoint downloads the latest version if available. 

• If endpoint is connected through VPN. Client upgrade process may take 30 to 45 min to complete because during upgrade process SEM client will download latest build size (36 MB) using VPN connection.

Please contact Seqrite Technical Support for more assistance.