Overview

UTM can be configured to send notification through email on triggering of events related to system update, hardware status, services status, security and usage information. Following are the email notification details:


Alerts: These are Seqrite UTM alerts or critical situations for which an administrator receives email notifications.

Event

Email Subject

Email Content

Licensed User Capacity is exceeded

Seqrite UTM: Licensed user capacity is exceeded

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:57:59


Notification : Licensed user capacity is exceeded. Upgrade the license to support more users.


Device Specific Text: Test device

Antivirus protection is out of date.

Seqrite UTM: Antivirus protection is out of date

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:01


Notification : Antivirus protection is out of date. Please contact technical support.


Device Specific Text: Test device

UTM is about to expire.

Seqrite UTM: A license is about to expire

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:04


Notification : Seqrite UTM license is about to expire. Please renew your license.


Device Specific Text: Test device

Seqrite UTM has expired.

Seqrite UTM license has expired

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:06


Notification : A license for Seqrite UTM has expired. Please renew your license.


Device Specific Text: Test device

Log size limit is about to reach.

Seqrite UTM: Log size limit is about to reach

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:08


Notification : Your log size limit is about to reach. You are requested to export the existing logs before they get deleted by the system.


Device Specific Text: Test device

WAN interface status change.

Seqrite UTM: WAN interface status change

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:59:13


Notification : WAN interface eth0 is up.


Device Specific Text: Test device

SSL VPN login event.

Seqrite UTM: SSL VPN Login event

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:59:13


Notification : SSL VPN user <Username> has logged in to SSL VPN server. Local IP: 10.10.10.10 Remote IP: 10.10.10.11


Device Specific Text: Test device




Hardware Status: These are hardware related statuses for which administrator receives email notification.

Event

Email Title

Email Content

Disk Usage - Notify if disk usage reaches 85%.

Seqrite UTM: Critical Disk Space

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:12


Notification : Disk usage reaches 85%. You are requested to export the existing reports before they get deleted by the system.


Device Specific Text: Test device

CPU Usage - Notify if average CPU usage reaches 90%.

Seqrite UTM: Critical CPU Usage

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:18


Notification : CPU usage reaches 90%. Please visit web console for more details.


Device Specific Text: Test device



Service Status: When crucial UTM services stop their execution, which hampers security of the network then administrator gets email notification. Service are mainly HTTP proxy service, content filtering service, antivirus service, IPS service and mail protection service.

Event

Email Title

Email Content

HTTP Proxy is not running.

Seqrite UTM: HTTP proxy service is not running

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:21


Notification : HTTP Proxy service is not running. Please contact technical support.


Device Specific Text: Test device

Antivirus is not running.

Seqrite UTM: Antivirus protection is not running

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:25


Notification : Antivirus protection is not running. Please contact technical support.


Device Specific Text: Test device

Content Filtering is not running.

Seqrite UTM: Content Filtering service is not running

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:28


Notification : Content filtering service is not running. Please contact technical support.


Device Specific Text: Test device

IPS is not running.

Seqrite UTM: IPS service is not running

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:31


Notification : IPS service is not running. Please contact technical support.


Device Specific Text: Test device

Mail Protection is not running.

Seqrite UTM: Mail protection service is not running

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:34


Notification : Mail Protection service is not running. Please contact technical support.


Device Specific Text: Test device



Security and Usage: If the security of the network is hampered or of the Internet usage is greater than the set value, administrator gets notification. These are mainly total Internet usage, total viruses blocked, total Intrusions prevented and mail protection statistics.

Event

Email Title

Email Content

Total internet usage - Notify if total daily internet usages exceeds

Specified MB.

Seqrite UTM: Total internet usage

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:37


Notification : Your total internet usage exceeds daily limit of 1024 MB.


Device Specific Text: Test device

Total viruses blocked - Notify if total daily blocked viruses count reaches specified count.

Seqrite UTM: Total blocked viruses

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:41


Notification : Your total blocked viruses count reaches daily limit of 20.


Device Specific Text: Test device

Total Intrusions Prevented - Notify if total daily intrusion prevention count reaches Specified Count

Seqrite UTM: Total Intrusions Prevented

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:44


Notification : Your total prevented intrusions count reaches daily limit of 10.


Device Specific Text: Test device

Mail protection statistics - Notify if total daily blocked infections count is reaches to

Specified count.

Seqrite UTM: Mail Protection Statistics

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:46


Notification : Your total mail protection infections blocked count reaches daily limit of 10.



Device Specific Text: Test device



Update Information: When IPS, Antivirus and UTM product is updated , administrator will receive below notifications

Event

Email Title

Email Content

IPS updates - IPS is successfully updated.

Seqrite UTM: IPS update

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:51


Notification : IPS signatures are updated successfully.


Device Specific Text: Test device

IPS updates - IPS has failed to update.

Seqrite UTM: IPS Update

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:54


Notification : IPS signatures update has failed.


Device Specific Text: Test device

Antivirus updates - Antivirus is successfully updated.

Seqrite UTM: Antivirus Update

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:58:57


Notification : Antivirus protection is updated successfully.


Device Specific Text: Test device

Antivirus updates - Antivirus has failed to update.

Seqrite UTM: Antivirus Update

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:59:01


Notification : Antivirus protection update has failed.


Device Specific Text: Test device

Product Updates - UTM has failed to update.

Seqrite UTM: UTM Update

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:59:04


Notification : UTM update has failed.


Device Specific Text: Test device

Product Updates - UTM is successfully updated.

Seqrite UTM: UTM Update

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:59:07


Notification : UTM is updated successfully.


Device Specific Text: Test device

Product Updates - UTM update has been started.

Seqrite UTM: UTM Update

Mail received from Seqrite UTM E-mail Notification.


Date : 2019-02-19 Time : 03:59:18


Notification : UTM update has been started. Please do not shut down or reboot the device.


Device Specific Text: Test device



For assistance please write us @ UTMSupport@Seqrite.com