Overview:

 

 To report any wrongly categorized website in UTM.


Scenario: 



Steps to Report Miscategorization:


1. Navigate to Support > Diagnostics.


 


2. Go to URL Category Check.


3. Enter URL like https://facebook.com

4. Click on Get Category. The category of the URL is displayed.

 



5. To report an incorrectly categorized website, click the Report Miscategorization button.



6. It will redirected you to below mention web link.  

  • Please submit the required information(name, email)

  • Verify  Code as shown on screen

  • click on Submit button.


7. After successfully submission of your required information one Thank You massage will be shown.



8. Once Successfully submitted then it will take 1 business day for the category to get updated.


Verification :


You can get the category change verified after 1 business day by Navigating  to Support > Diagnostics




 


 

For assistance please write us @ UTMSupport@Seqrite.com