Description :


This issue occurs if Seqrite EPS console IE shortcut is modified.

This article describes what steps we need to follow in order to resolve the issue.


Cause of issue:


-> Target path may modify due to potential unwanted programs get installed.

-> If user manually changes target path.



Symptoms :


-> If target path is incorrect, IE will not display the console webpage.



 


-> Check Target path in Seqrite EPS console IE properties



 




-> To resolve this issue, User need to correct the target path.



Follow below steps to create correct path :



1) Open console webpage link Manually by using Host Name Or IP address.


   For above 6.3 version Syntax:


   https://[IP address] Or [Host Name]:[SSL Port]/


   Ex: https://10.10.40.37:9106/


   For Below 6.3 version Syntax:


   https://[IP address] Or [Host Name]:[SSL Port]/qhscan[epsversion)


   Ex: https://10.10.40.37:9102/qhscan603




2) Copy this URL from address bar of IE & then Add this location to Seqrite EPS console IE shortcut properties target path.


    Ex: Target path: "C:\Program Files\Internet Explorer\iexplore.exe" https://10.10.40.37:9106


    Note: Add this URL after Double inverted comma (“) Give space then paste. Click on Apply-> Ok.


    Now try to open website with Seqrite EPS console IE shortcut.


 

The console webpage will be opened and the issue will be resolved.