Description :

This issue occurs if Seqrite EPS console IE shortcut is modified.

This article describes what steps we need to follow in order to resolve the issue.

Cause of issue:

-> Target path may modify due to potential unwanted programs get installed.

-> If user manually changes target path.

Symptoms :

-> If target path is incorrect, IE will not display the console webpage.


-> Check Target path in Seqrite EPS console IE properties


-> To resolve this issue, User need to correct the target path.

Follow below steps to create correct path :

1) Open console webpage link Manually by using Host Name Or IP address.

   For above 6.3 version Syntax:

   https://[IP address] Or [Host Name]:[SSL Port]/


   For Below 6.3 version Syntax:

   https://[IP address] Or [Host Name]:[SSL Port]/qhscan[epsversion)


2) Copy this URL from address bar of IE & then Add this location to Seqrite EPS console IE shortcut properties target path.

    Ex: Target path: "C:\Program Files\Internet Explorer\iexplore.exe"

    Note: Add this URL after Double inverted comma (“) Give space then paste. Click on Apply-> Ok.

    Now try to open website with Seqrite EPS console IE shortcut.


The console webpage will be opened and the issue will be resolved.