Scenario 1:- For EPS Console Version upto 7.0 or below
- Kindly contact our Seqrite Helpdesk link
Scenario 2:- For EPS console Version 7.1 or above
To retreive console password, follow these steps.
1. Login your console system.
2. Go to C drive-> Program files-> Seqrite
3. In Seqrite go to Seqrite Endpoint Security 7.1
4. Go to Admin folder
5. Click on resetpwd application
6. After clicking on the resetpwd option you will get the below image.
7. Select the user name from the drop down list as administrator and enter the password.
8. After selecting another window appears for selecting new password for console.
Enter the new password and your console password will be changed.