Seqrite Support & Services

How-To Articles 51

• How to install Seqrite Endpoint Security Server Console – EPS Version 7.6
• How to Upgrade Endpoint Security (EPS) Server and Clients from older version to latest version
• How to install Seqrite Endpoint Security Server Console - EPS Version 7.4 And Below
• How to download installer setup of Seqrite Endpoint Security?
• How to confirm if additional license has been added to Seqrite Endpoint Security console ?

See all 51 articles

Self Troubleshooting Articles 16

• End Point Security Web console page not displayed - IIS Error 500.19
• EPS client is not activated. Please check connection with EPS server
• ‘Unable to load data’ while logging to EPS web console
• Web Filtering not working _ proxy environment
• Activation of this copy denied by WBA Server

See all 16 articles

Knowledge Base Articles 13

• System Requirement for Seqrite Endpoint Security Console Server
• Seqrite URL's to be allowed under Gateway Firewall or Proxy server
• How to disable Backup & Restore feature to stop backup of data files?
• Seqrite EPS Web Security Module Dependencies
• PCs fail to boot up / Freeze after receiving Microsoft Windows 9-April-2019 updates and rebooting the PC

See all 13 articles

Release Notes 6

• EPS 7.6 Release Notes
• EPS 7.4 Release Notes
• EPS 7.3 Release Notes
• EPS 7.2 Release Notes
• Seqrite 7.60 Service Pack 2 Release Notes

See all 6 articles

How-To-Articles 14

• How to download Seqrite Encryption Manager Installer
• How to Upgrade Seqrite Encryption Manager v1.1 to v1.2.x
• How to Upgrade Seqrite Encryption Manager v1.0 to v1.2
• Seqrite Encryption Manager Cookbook 1.2.2
• How to Upgrade Seqrite Encryption Manager 1.2.X to SEM 1.2.2.1

See all 14 articles

Release Notes 4

• SEM 1.2 Release Notes
• SEM 1.2.2 Release Notes
• SEM 1.2.2.1 Release Notes
• Build/Tool Info for Seqrite SEM 1.2.2.1 version

FAQ 1

• Frequently Asked Questions

Knowledge Base Article 3

• Windows 10 Update (19H2) – Precautionary Measures
• Windows 10 Update (19H2) – Resolution for Affected Computer
• Step by Step Guidelines for SEM 1.2.2.1 version support for Windows 20H1 update.

Self Troubleshooting Articles 1

• Incompatible Program Detected while installing Server Edition on Windows 2016 and 2019 Server

How to Articles 2

• How to retrieve lost Product Key of your Server Edition Product?
• How to upgrade server edition version from version 17.00 to version 18.00?

Knowledge Base Articles 60

• How to Connect UTM using Serial Console Cable
• How to Configure Email & SMS Notifications
• How to Configure Static Routing in UTM.
• How to configure DHCP Server for IPv6 in UTM
• How to access BIOS setting of UTM

See all 60 articles

Release Notes 6

• UTM 2.0 Release Notes
• UTM 2.1 Release Notes
• UTM 2.2 Release Notes
• UTM 2.3 Release Notes
• UTM 2.4 Release Notes

See all 6 articles

UTM Troubleshooting Articles 2

• How to check/Test Speed Using speedtest.net
• Seqrite UTM Hardware troubleshooting with Finnix OS

Release Notes 8

• MDM 1.6 Release Notes
• Seqrite mSuite 2.0 Release Notes
• Seqrite mSuite 2.1 Release Notes
• Seqrite mSuite 2.2 Release Notes
• Seqrite mSuite 2.3 Release Notes

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Knowledge Base Articles 1

• Domains & Services to be White Listed for Seqrite mSuite (MDM) Communication

FAQ 1

• SWG FAQ's

Release Notes 2

• Unified Endpoint Security Management v1.2
• Unified Endpoint Security Management v1.3

Self Troubleshooting Articles 1

• Links and Ports to be allowed in Gateway Firewall/Proxy for Seqrite UEM client-server communication

Knowledge Base Articles 3

• Compatibility of Seqrite EPS Cloud with Windows 10 20H1 May 2020 Update
• MAC Client Remote installation using Putty Terminal from Windows OS
• Seqrite Endpoint Security Cloud’s compatibility with macOS Catalina (10.15)